Victor,
Safaricom introduced a new extra security feature that alerts you via SMS
(707) whenever someone tries to register a line using your National ID.
This I think was a great initiative. And on your question on M-pesa
paybill, according to its FAQs, “Safaricom is not authorized to carry out
LIPA NA M-PESA reversals unless they receive official communication from
the merchant.” Or one can call 234 if sent to the wrong sender.
*Kind Regards,*
*David Indeje *
+254 (0) 711 385 945 | +254 (0) 734 024 856
Website: Khusoko <khusoko.com/>
<www.linkedin.com/in/david-indeje/>
On Fri, 10 Jul 2020 at 17:06, Victor Kapiyo via kictanet <
[email protected]> wrote:
> Hi Listers
>
> I saw someone complaining about sim swap fraud online. Other than users
> being advised to call Safaricom customer service, would anyone know what
> the Communications Authority is doing about this?
>
> Also, has anyone ever tried to do a Mpesa paybill reversal successfully.
> Seems like the reversal service does not work for payments made to
> businesses and well, tunaomba Serikali.
>
> Victor
> _______________________________________________
> kictanet mailing list
> [email protected]
> lists.kictanet.or.ke/mailman/listinfo/kictanet
> Twitter: http://twitter.com/kictanet
> Facebook: www.facebook.com/KICTANet/
>
> Unsubscribe or change your options at
> lists.kictanet.or.ke/mailman/options/kictanet/davidindeje%40gmail.com
>
> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people’s times and bandwidth,
> share knowledge, don’t flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>
_______________________________________________
kictanet mailing list
