This brief presents best practice approaches to cyber or ICT policy-making which is expected to help policy makers and other stakeholders engaged in ICT policy processes e.g. government, civil society, business, the technical community, academia etc. to achieve inclusive and meaningful participation, and ultimately, the desired public benefits and impact. It can also be useful in demonstrating how meaningful an existing ‘multi-stakeholder’ process actually is, or for self-reflection, so that it can be improved, or as a model for best practice.